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Our prospects are the center and soul of every little thing we do at Cisco and every considered one of them has an attention-grabbing story to inform! Our Q&A collection permits us to shine a highlight on a few of our most passionate buyer advocates as we study extra about their tales and backgrounds.
Cisco’s advocacy group brings our prospects collectively and supplies a approach for them to make highly effective connections, broaden their skilled and private networks, and study from prime specialists of their area. One among our targets with our advocacy group is to deepen {our relationships} with our prospects and right this moment, now we have one of many friendliest faces in the neighborhood becoming a member of us for a chat. I’m excited to welcome Amit Gumber from HCL Applied sciences Ltd.
Welcome, Amit! Let’s kick issues off by speaking about what you wished to be once you have been 16 years previous?
At 16, I hoped to turn into a pc operator! This motivated me to start out getting acquainted with software program and programming languages together with dbase, C++ and MS workplace—all from NIIT, a good laptop coaching institute. This was a 12-month course the place I joined courses on weekends. A yr into it, I noticed what I had discovered had turn into outdated as new software program started to roll out into the market. Maintaining with these quick adjustments was difficult, and it pushed me to discover different areas in IT, particularly engineering. I then went on to turn into an authorized techniques engineer.
I began my profession at a small IT firm 20 years in the past as a technical engineer. My principal responsibility was dealing with the Home windows server throughout installations, configuration and upkeep. Throughout my time there, I began to listen to extra about Cisco’s product suites and my prospects have been trying to improve their routers and switches for his or her networks. My firm on the time supplied me coaching which helped enhance my expertise. They supported me all through my CCNA exams and coaching, which I efficiently accomplished! After that, my profession began shifting towards networking administration. Shortly after changing into CCNA licensed, I joined my present firm and I’ve been working right here since 2012.
So, you’re at present working for HCL Applied sciences. How has partnering with Cisco helped your work in your trade?
Cisco has been an enormous assist in stabilizing the environment at HCL with the newest merchandise and applied sciences. Cisco AnyConnect supplies a seamless answer to entry centralized sources from any distant location and is built-in with Cisco Identification Providers Engine (ISE) for profiling and system posture capabilities. This was extraordinarily helpful in the course of the peak of the pandemic once we have been thrust into distant working in a single day and wanted to make sure our cybersecurity protocols have been strengthened.
What’s been your greatest problem in your organization the previous yr, and the way did you overcome it?
Managing our workers who’re working remotely throughout the globe has been our greatest problem, by far. Our goal was to supply our workers with a versatile working atmosphere and a safe method to join their units, whereas guaranteeing that productiveness ranges remained steady. We managed to sort out this drawback by utilizing Cisco’s superior safety and collaboration merchandise that included Webex, Cisco Safe Endpoint, and subsequent technology firewalls, alongside a layered safety method. This allowed us to have the deep visibility we wanted to forestall on-line threats and assaults.
Let’s transfer on to our buyer advocacy group! How would you describe it to those that aren’t acquainted with it?
Cisco’s buyer advocacy group helps us meet different Cisco prospects outdoors of our personal networks. We are able to work together with friends, share concepts and questions, and keep on prime of tendencies inside the IT trade. We take part in a wide range of challenges, together with alternatives to share suggestions and earn factors which we are able to redeem for numerous rewards and Cisco swag. We even have the prospect to take part in blogs (corresponding to this one!) and podcasts!
You’re considered one of our group “Rockstars,” and we actually recognize how lively you’re in the neighborhood! What made you need to be a part of, and the way has being a part of this group impacted you each professionally and personally?
I’m fairly captivated with sharing information and concepts with friends and collaborating in collaborative actions. That’s why I used to be intrigued by Cisco’s advocacy group. Since becoming a member of, I’ve been an lively member for 3 years and have gained an immense quantity of information which has helped me each professionally and personally. It’s a privilege to be a part of such an incredible group and I actually take pleasure in collaborating within the numerous actions. Two achievements I’m pleased with was profitable the “Way forward for Work Visionary” award for Cisco’s World Advocate Awards and “Advocate of The Month” inside Cisco’s APJC area.
Each well-deserved wins, Amit! Congratulations once more! We’re virtually on the finish of the interview and we’d love to complete with three issues you possibly can’t stay with out?
Primary could be my household, particularly my children. They may at all times be my primary precedence! I can also’t stay with out weekend get-togethers with my mates. We often chat about we did in the course of the week and we actually take pleasure in one another’s firm. The ultimate factor would by my inexperienced tea that I’ve within the morning with my breakfast. I by no means miss it, because it helps maintain me lively all through the day.
What an excellent morning ritual. Thanks once more for becoming a member of us, Amit!
You might be welcome, Rashik!
Learn extra buyer advocate interviews
You would possibly take pleasure in this interview with our buyer advocate, Marcel.
Be a part of us!
For our prospects who’ve already joined Cisco’s advocacy group, say hiya to Amit should you haven’t met one another but. And for these Cisco prospects who haven’t but joined, contemplate doing so! You’ll have the ability to:
- Join with friends in a gamified, on-line group
- Have a possibility to fulfill with Cisco’s executives
- Share your suggestions, questions, and finest practices
- Get entry to “insider” content material and sources
- Develop your skilled and private model
- Amplify your organization’s success story with Cisco expertise
Able to get began? Head over to the group and say hiya!
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