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Monday, January 29, 2024

Openings for Area Manager – Credit Operations

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Company : Bajaj Finserv

Experience Required: 2 – 3 years

Location : Hosur

Job Highlights

  • Should have 2-3 years experience, and minimum 2 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company
  • Should have excellent communication skills along with strong presentation and data analytics skills
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Job description

  • To Ensure SLA Delivery for each process
  • To ensure quality of files processed by the Operations team are within the specified guidelines
  • PLCS files credit underwriting
  • Provide Feedback to RCOMs on Credit Process / Policies / Local Market on a regular basis.
  • Monitor Ensure SLA for Early Delinquencies.
  • Achieve Service to Sales Numbers
  • Delivering desired TAT Approval rate other critical SLA deliverables for PLCS CD business.
  • To ensure all cash management services at the branch are delivered
  • Achieve Service Related TAT specific deliverables like Generating Tokens FTR TAT etc
  • Data Analysis Sharing of best practices with team
  • Ensuring Implementation of Policies processes
  • Coordination with various HO / Cross functional departments providing feedback
  • Recruiting and manpower forecast planning
  • Ensuring highest levels of employee relationship motivation engagement to drive results high levels of employee Satisfaction
  • Vendor Management (CPV Agencies)
  • Ensuring Compliance Integrity within the area/region
  • To Support all New Initiatives Functional Projects of the Function
  • Should have 2-3 years experience, and minimum 2 years managing branch operationsShould be a post graduate preferablyShould have collaborative work style to engage with peers & colleagues across the company
  • Should have excellent communication skills along with strong presentation and data analytics skills
  • Self-motivated and a self-starter

About it

Role: Operations Manager

Industry Type: Financial Services

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

EducationUG :Any Graduate

PG :Any Postgraduate

About Company

Founded in April 2007, Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad categories- lending, insurance and wealth advisory. With 24 products spread across 12 product lines, were one of the fastest growing and most diversified NBFCs in India. Our footprint spans the length and breadth of India.

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