Welcome to Thillai Stores! At Thillai Stores, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and obligations when returning products purchased from www.tamilmugam.in.

Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You will also need to provide the receipt or proof of purchase.

Non-returnable items:

  • Perishable goods such as food, flowers, or plants
  • Custom products (such as special orders or personalized items)
  • Health and personal care items

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. The refund process will complete within 7 working days.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 7 working days, depending on your card issuer’s policies.

Late or missing refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [customer service email].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thillaistore@gmail.com

Shipping

To return your product, you should mail your product to: From address in the box sealed

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you have any questions on how to return your item to us, contact us at thillaistore@gmail.com or 8220363203

POWERED BY M/s THILLAI STORES