Welcome to Thillai Stores! We are committed to providing you with high-quality products and excellent customer service. Please read our Shipping Policy carefully to understand our shipping practices and policies.

Shipping Rates and Delivery Estimates

Domestic Shipping

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: 7 days
  • Express Shipping: Normal
  • Overnight Shipping: Normal

International Shipping

We also ship to select international locations:

  • Standard International Shipping: As per Location
  • Express International Shipping: As per Location

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

Processing Time

All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Thillai Stores is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Thillai Stores is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Shipping Restrictions

Currently, we do not ship to P.O. Boxes or APO/FPO addresses. Certain products may also have restricted shipping options based on their nature and destination.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • By email: thillaistore@gmail.com

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